Go to the PIX/ASA CLI prompt, and create the new user and password with full privilege 15 as shown here: ASA(config)#username cisco password cisco123 priv 15 The full privilege level allows you to log into the ASDM. Problem: You are Authorized to Access Only Home and Monitoring Views If you click the Configuration tab in the ASDM, you might recieve this error message: "you are authorized to access only Home and Monitoring Views".ģ The error occurs due to the user privilege. Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration.
The information in this document was created from the devices in a specific lab environment. Components Used The information in this document is based on Cisco ASDM 5.0 and later.
This video posted to the Cisco Support Community demonstrates how to troubleshoot a few of the common ASDM access issues: Prerequisites Requirements There are no specific requirements for this document. Problem: Performance issues when ASDM configuration size exceeds 512 kb on Windows Problem: Error received when accessing the IPS functionality tab in ASDM 6.2Ģ Related Information Introduction This document provides information about an error message in the Cisco Adaptive Security Device Manager (ASDM). Problem: Error ASDM is unable to read the configuration file Problem: Unable to Reset the VPN Tunnel using ASDM Problem: Unable to load the DLL "C:\Program Files\Java\jre6\bin\client\jvm.dll" Problem: Unable to view access list hit count entry on ASDM Problem: Unable to access ASDM when SSL encryption level is set to AES256 SHA1 Problem: ASA network objects get deleted when using ASDM version Problem: Error ASDM cannot be loaded. Function: SS元_GET_CLIENT_HELLO Reason: no shared cipher Problem: Unable to Launch Device Manager from ip address/hostname Problem: When 'http 0 0 outside' is configured, the 'Could not start admin' Error Message is Displayed Problem: Exception in thread "SGZ Loader: launchsgzapplet" : For input string: "1 year 0" Problem: ASDM Cannot be loaded.
1 ASDM Troubleshooting Document ID: Contents Introduction Prerequisites Requirements Components Used Conventions Problem: You are Authorized to Access Only Home and Monitoring Views Problem: Your Firewall Image has a Version Number Null which is not Supported by ASDM Problem: Using a 64 bit Java Version on Windows causes ASDM Launcher to Fail and the Launcher does not Run Problem: %ASA : SSL lib error.